Last Updated: January 2026

GB88 Privacy Policy — How Safe Is Your Data With Us

When you use GB88, we collect certain information — but you have every right to know what data, why it is collected, and how it is used. This page explains everything in plain English, with no legal jargon.

10 Sections
6–8 minutes read
256-bit SSL Secured
Our core commitments
Your Data Is Never Sold
Your data will never be sold to any third party.
Encrypted storage
All data is stored in encrypted form.
Right to Erasure
You may request that your data be deleted at any time.
Transparent Use
You are always informed upfront about what your data will be used for.

Version 2.4 — Effective date: 1 January 2026. By using GB88, you agree to this Privacy Policy. Any changes will be communicated via the website and, where applicable, by SMS, at least 7 days before taking effect.

1

Introduction — Why This Policy Matters

When you register or use our services at GB88, we collect certain personal information. This is necessary for managing your account, processing payments, and maintaining security.

This Privacy Policy applies to the GB88 website, mobile app, and all related services. It explains what data is collected, why it is collected, how long it is retained, and what rights you have.

In plain terms

We collect your data because it is necessary to provide our services. We never collect more than what is needed, and keeping it secure is our responsibility. If you have any questions, reach out to us at support@gb88.link.

2

What information we collect

GB88 collects two types of data — information you provide directly, and information collected automatically as you use the service.

What You Provide:

  • At registration: your name, mobile number, email address, and date of birth.
  • For KYC verification: a photo of your National ID or passport, along with a selfie.
  • At the time of payment: mobile banking number and transaction reference.
  • When you contact support: the content of your conversation and any attached files.

Automatically Collected Data:

  • Device information: model, operating system, and browser version.
  • Connection data: IP address, cellular network, and approximate location.
  • Usage data: which games you played, how long you were active, and which pages you visited.
  • Cookies & session data: used to maintain your login state and improve your experience.
Please Note

GB88 never stores your full bank account number or card number. Only your mobile number and transaction ID are collected at the time of payment.

3

How your information is used

Collected data is used only for its stated purpose. No data is used beyond what it was originally collected for.

Data type Purpose of Use
Name and contact details Account creation, OTP delivery, and important notifications
Date of birth Age Verification (18+)
ID Document Photo KYC verification, fraud prevention
Payment Information Processing deposits and withdrawals
Device & IP Information Security monitoring, multiple account detection
Usage Patterns Service improvement, relevant promotions
Support Conversations Troubleshooting and service quality improvement

Your data is only used for marketing communications if you have given your consent. You may withdraw that consent at any time.

4

Who Your Data Is Shared With

GB88 never sells your personal data. However, limited information may be shared with specific parties as necessary to operate our services.

  • Payment Providers: Necessary data is shared to process transactions with services such as bKash and Nagad.
  • Game Providers: Live game providers such as Evolution and Pragmatic can access data related to your game sessions.
  • KYC verification services: A specialized third-party service may be used for identity document verification.
  • Legal authorities: Data may be disclosed when required by a court order or other legal obligation.
  • Anti-fraud system: Specialised software is used to detect fraud — no personal identity is shared in this process.

All parties listed above are bound by confidentiality agreements with GB88 and are not permitted to use the data they receive for any other purpose.

What we never do

Your information is never shared with advertisers, data brokers, or unrelated businesses — not ever.

5

Cookies & Tracking Technologies

GB88 uses cookies on its website and app. Cookies are small files stored in your browser or device that keep certain features of the service running.

You can disable analytics cookies through your browser settings. However, disabling essential cookies may affect the site's functionality.

6

How Long We Retain Your Data

GB88 does not retain any data longer than necessary. Different types of data have different retention periods.

  • Account information: For the duration your account remains active, and for a further 5 years after closure due to legal obligations.
  • Transaction records: 7 years, in accordance with financial regulatory requirements.
  • KYC Documents: 5 years after verification is completed.
  • Support conversations: Deleted 3 years after the issue is resolved.
  • Analytics Data: Anonymised and retained for a maximum of 2 years.
  • Marketing consent records: 1 year after consent is withdrawn.

Once the retention period expires, data is automatically deleted or anonymised.

7

Technical Measures for Data Protection

GB88 uses multiple layers of technical security to protect your data. These are not just policies on paper — they are actively in place.

  • 256-bit SSL Encryption: All data transmissions are encrypted from the moment you access the site.
  • Server-Side Encryption: All sensitive data stored in our databases is kept in encrypted form.
  • Two-Factor Authentication: OTP can be made mandatory at login for added security.
  • Real-time monitoring: Suspicious logins or transactions are flagged automatically.
  • Regular security audits: Regular penetration testing is conducted by third parties.
  • Access Control: Only authorised staff can access specific data on a need-to-know basis.
Your Responsibility

While GB88 keeps everything secure, it is your responsibility not to share your password or OTP with anyone. If someone claims to be from GB88 and asks for this information, contact support immediately.

8

Your Rights

You have specific rights over your data at GB88. These aren't just formalities — they can be exercised in practice.

Right to access

You can request to see what information GB88 holds about you. You will be notified within 30 days.

Right to Rectification

You can request corrections to any inaccurate or outdated information. Some details can be updated directly from your account settings.

Right to Erasure

After closing your account, you may request deletion of your data — beyond what is required to be retained by law.

Right to Object to Processing

You may object to your data being used for marketing purposes, and your request will take effect immediately.

Right to data portability

You can request to download your transaction history and account information as a single file.

Right to Restrict Processing

You can request that processing of your data be limited while a dispute is ongoing.

To exercise these rights, Help Centre Reach us via live chat or by email at support@gb88.link. We typically respond within 7 business days.

9

Protection of Minors' Data

GB88 does not knowingly collect data from anyone under the age of 18. Age is verified at registration, and in cases of doubt, a birth certificate or NID may be requested.

If a parent or guardian discovers that their child has registered on GB88, please contact support@gb88.link immediately. GB88 will close the account and delete all associated data.

10

Policy Updates & Contact

GB88 may update this Privacy Policy when necessary. For significant changes, a message will be sent to your registered mobile number or a notice will be posted on the site — at least 7 days before the changes take effect.

Continued use of GB88 after any changes takes effect will be considered your acceptance of the updated policy. If you object to the changes, please withdraw your balance before closing your account.

Privacy Contact

For any data privacy requests or complaints, contact: support@gb88.link. We will respond within 7 business days. For urgent matters, Live Chat use.


How your data is kept secure at GB88

Six steps we take to protect your privacy

End-to-End Encryption

All communication between your device and GB88 servers is secured with 256-bit SSL encryption — no one can intercept it along the way.

Data is never sold

Your data does not go to advertisers or data brokers. GB88 earns through its services, not by selling your information.

Limited Retention Period

Data is automatically deleted once it is no longer needed. Outdated information is never retained unnecessarily.

Restricted Access

Within GB88, only staff in relevant departments can view specific data. No single person has access to all information at once.

Regular security testing

Independent security experts regularly audit GB88's systems to identify vulnerabilities.

Immediate Breach Notification

In the event of a data security incident, affected users will be notified within 72 hours.


Contact us about privacy

Requests to view, correct, or delete your data — you will receive a prompt response for any of these

Contact by Email

For privacy-related requests, complaints, or questions, please send us an email. We typically respond with full details within 7 business days.
support@gb88.link

Instantly via live chat

For urgent matters or quick responses, use live chat. Our Bangla-speaking support team is available 24/7.
Help Center →


Play with confidence at GB88

Your data is protected, payments are secure, and support is always available — get started today.

Data Protected · No Spam · 18+ Only


GB88 Privacy Policy — In Plain Terms

Many sites have privacy policies so complex that most people simply cannot follow them. GB88 has taken a different approach. We want you to genuinely understand what happens with your data — and to use our platform with full confidence once you do.

Awareness around data privacy on online platforms is growing steadily in Bangladesh. People want to know where their mobile number, transaction records, or ID photos are going. GB88 welcomes this awareness and is committed to being as transparent as possible about how everything works.

Why GB88 Needs Your Information

A mobile number is required to send OTPs. A date of birth is required to verify your age. An ID document is required for large withdrawals to confirm the funds are going to the right person. This information is collected to keep you safe — not to track you.

GB88's business model does not rely on selling data. As a service provider, users deposit to access gaming services and withdraw when they win. In this model, selling your data would risk losing trust far more than it would generate profit.

What You Can Do Yourself

GB88 provides technical safeguards, but your role matters too. Use a strong password that combines letters, numbers, and symbols — not just numbers. Keep two-factor authentication enabled on your login. Never reuse your GB88 password on other sites. Don't click on suspicious links or messages. Never share your OTP with anyone over the phone.

Together, these precautions keep your GB88 account and funds secure. Security is a shared responsibility — GB88 holds up its end, and we ask that you do the same.

Requesting data deletion — how the process works

Many users wonder whether their data is deleted if they leave GB88. The short answer is: partly yes. Transaction records must be kept for a period due to legal requirements. However, personal details, contact information, and KYC documents are deleted after the applicable retention period.

If you wish to have your data deleted immediately and there are no legal barriers, send a request to support@gb88.link. Within 30 days of receiving your request, you will be informed of what has been deleted and what has been retained.


Frequently Asked Questions

Two common questions about GB88 accounts and winnings

To update your profile information, log in to GB88 first. Go to Account Settings (click your name or icon in the top-right corner) and you will find the "Edit Profile" option. From there, you can directly update your name and some basic details. However, changing your mobile number requires assistance from the support team, as it is directly tied to your identity. To change your mobile number, Help Centre Open Live Chat and provide your current number, new number, and the reason for the change. You may be asked for some NID details for verification. The update is usually completed within 24 hours. Once changed, a confirmation OTP will be sent to your new number — you will need to enter it to confirm the update.

On GB88, winnings are automatically credited to your wallet as soon as a bet is settled — typically within a few minutes of the match ending. For Sports Betting, settlement happens once the final result is confirmed, so it can occasionally take up to 15–30 minutes after the match. For Live Casino and slots, winnings are credited instantly at the end of each round. If you win with a bonus, the bonus portion cannot be withdrawn until the wagering requirements are met — but it will be visible in your wallet. If your winnings have not appeared in your wallet within 1 hour of the match ending, take your bet reference number and Help Centre Contact us — our support team will investigate and resolve it promptly.

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